Privacy & Cookie Policy
 
Introduction 
Your privacy is important to me. This privacy policy explains how I collect, use, and protect your personal information when you visit my website or get in touch with me.
I am committed to handling your information respectfully, ethically, and in line with UK data protection law.
 
Who I am
I am Eve McIntyre a EMDR Practitioner and BABCP Accredited CBT Psychotherapist and CBT Supervisor, offering therapy services including EMDR and CBT.
 
For the purposes of data protection law, I am the data controller.
Contact details:
Email: adaptivecbt_with_eve@outlook.com
Practice location: Wellington, Somerset and Online UK
 
What personal data I collect 
I may collect the following personal information:

• Your name

• Email address

• Phone number (if provided)

• Information you choose to share in a contact or enquiry form

I do not collect sensitive clinical information through this website.
 
How I collect personal data
Your information is collected when you:

• Submit a contact or enquiry form on my website

• Complete a Google Ads lead form

• Contact me by email or phone

 
I may also collect limited technical information such as IP address or browser type through cookies and analytics tools.
 
Why I collect your data (lawful basis)
Under UK GDPR, I collect and use your personal data on the following lawful bases:

• Consent – when you voluntarily submit an enquiry

• Legitimate interests – to respond to enquiries and manage my practice

• Legal obligation – where record-keeping is required by law or professional standards

Your information is used only to:

• Respond to your enquiry

• Arrange an initial consultation if requested

• Communicate with you about my services

 
How your data is stored and protected
Your personal data is stored securely and accessed only by me.
I take reasonable steps to protect your information from unauthorised access, loss, or misuse.
I do not sell or misuse personal data.
 
How long your data is kept

• Enquiry data from people who do not become clients is kept only as long as necessary to respond and follow up

• Client data is retained in line with professional and legal requirements

You may request deletion of your data at any time, subject to legal or ethical obligations.
 
Sharing your data
Your data is not shared with third parties, except:

• Where required by law

• Where necessary to use secure systems (e.g. website hosting, email services)

• With your explicit consent

I never share personal information for marketing purposes.
 
Cookies & Google Ads
This website may use cookies and analytics tools (such as Google Analytics and Google Ads) to understand how visitors use the site and to improve visibility of my services.
These tools may collect anonymised data such as pages visited or time spent on the site.
You can control or disable cookies through your browser settings.
 
Your rights under UK GDPR
You have the right to:

• Access the personal data I hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to or restrict processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

More information is available at: https://ico.org.uk
 
 Contact about privacy
If you have any questions about this privacy policy or how your data is handled, you can contact me at: adaptivecbt_with_eve@outlook.com
 
Updates to this policy
This privacy policy may be updated from time to time.
The most recent version will always be available on this website.
 
Last updated: January 2026